About Us
Over 8 million customers have experienced our expert craftsmanship, unmatched customer service, and reasonable pricing. Lindenwold Fine Jewelers, suppliers of fine and fashion jewelry, is one of the largest direct-to-consumer jewelers in the world. Lindenwold Fine Jewelers is a division of the Ohio-based direct marketing company Suarez Corporation Industries that has been in business since 1968.
Quality
The greatest testament to our product and service quality is our unconditional 60-day money-back guarantee. We can promise this because every product offered must pass our rigorous performance standards. If it does not, it is never seen by our customers. It is that simple. Our customers are confident that they will receive a quality product each and every time they order. It is this customer confidence that enables us to grow.
Price and Service
Competitive prices and unparalleled service are hallmarks of Lindenwold Fine Jewelers. Focus groups and statistical market research measure our product and service value to customers. We continually strive to provide error-free friendly service, fast order processing and prompt attention to customer concerns. We pride ourselves on our commitment to quality. At Lindenwold Fine Jewelers, this is the rule not the exception.
Integrity
We believe that success in the consumer arena requires developing a relationship with customers. Integrity is a thread that runs throughout the very core of our business ethics. Founded on the principles of quality, price, service and integrity, it is these same principles that will successfully carry Lindenwold Fine Jewelers into the next century.
Privacy Notice
From time to time we are asked to provide customer references to companies that offer products and services we believe you may enjoy. If you do not want to receive those offers and/or information, please write us at Privacy Mgr. Dept. PA1, 7800 Whipple Ave. NW, Canton, OH 44767. In addition, if you no longer wish to receive offers from our company, please mention that fact specifically in your correspondence.
Money Back Guarantee
Complete customer satisfaction is and always will be our number one priority. The greatest testament to our product and service quality is our guarantee. For the first 60 days after your purchase, you are backed by our unconditional money-back guarantee. If you are unhappy for any reason with your purchase, simply return it to us for a complete refund of your purchase price or a replacement. We can promise this because every product offered must pass our rigorous performance standards.
Regrettably, we are unable to honor refund requests after 60 days.
Contact Us
Suarez Industries Incorporated
7800 Whipple Ave NW
North Canton, Ohio 44720
330-494-5504
To check your Order Status:
Email: custserv@lindenwold.com
Phone: 1-800-777-9876
Monday - Thursday: 9:00 AM - 7:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday - Sunday: CLOSED